Last Updated: March 11, 2025

At Keen Currency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect the following types of information when you use our services:

• Personal Information – Name, email address, phone number, Social Security Number (SSN), date of birth, and other details required for tax preparation.
• Financial Information – Income details, tax-related documents, and bank account information for direct deposit purposes.
• Uploaded Files – Any supporting documents you submit, such as tax forms or identification documents.
• Technical Information – IP addresses, browser type, and usage details collected through cookies and analytics tools.

2. How We Use Your Information

We use your data for the following purposes:

• To prepare and file your tax returns securely and accurately.
• To verify IRS debts and provide financial guidance when requested.
• To communicate with you regarding your tax preparation, updates, or required documents.
• To enhance our services through internal analytics and improvements.
• To comply with legal and regulatory requirements.

3. How We Protect Your Information

We implement strict security measures to protect your personal and financial information, including:

• Secure Data Encryption – All submitted data is encrypted during transmission.
• Restricted Access – Only authorized personnel can access sensitive information.
• Regular Security Audits – We routinely update our security protocols to prevent unauthorized access.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• With Government Agencies – If legally required to comply with tax laws and regulations.
• With Service Providers – To process transactions, send notifications, or support our services (e.g., email communication tools).
• For Legal Protection – If necessary to prevent fraud, comply with legal obligations, or enforce our policies.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve website functionality and user experience.
• Analyze site traffic and performance.
• Customize your experience based on past interactions.

You can manage or disable cookies in your browser settings.

6. Your Rights & Choices

You have the right to:

• Request access to the personal data we have about you.
• Correct or update any inaccurate information.
• Request deletion of your data, subject to tax record-keeping laws.
• Opt-out of marketing communications at any time.

To exercise your rights, contact us at [insert email].

7. Retention of Data

We retain your tax records and related data only as long as necessary for compliance with tax regulations, financial reporting, and legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before submitting any information.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect legal requirements or service improvements. The latest version will always be available on our website, with the effective date noted at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

By using our website and services, you agree to this Privacy Policy. Thank you for trusting Keen Currency with your financial needs.